> **Documentation Index:** Fetch the complete configuration index at https://help.smelter.ai/en/llms.txt

# Alerts

{% cut "How it looks like in the [Smelter.ai](https://app.smelter.ai) interface" %}
  
![](_images/create-alert.png)
  
{% endcut %}

Create threshold or periodic alerts and be always up-to-date on the latest mentions of your brand.

## Create an alert

To create an alert: 

1. Click **+ New alert** button.

2. Select a type of alert: **By threshold** or **Periodic**.

   {% list tabs %}

   - By threshold

       1. Specify the alert name.

       2. Add filters and auto-categories, if needed.

       3. Choose the metric: **Mentions** or **Engagement** <!--or **Authors followers**--> and specify the threshold.

       4. Select recipients from the dropdown list or create a new group.
       
          {% cut "How it looks like" %}
  
          ![](_images/by-threshold.png)
  
          {% endcut %}

   - Periodic

       1. Specify the alert name.

       2. Add filters and auto-categories, if needed.
 
       3. Select recipients from the dropdown list or create a new group.

       4. Select the frequency: **Immediately**, **Once a day**, **Once a week**, **Once a month**.

          {% cut "How it looks like" %}
  
          ![](_images/periodic.png)
  
          {% endcut %}

   {% endlist %}

3. Click **Create**.

### How alerts look like:

{% cut "Email alert by threshold" %}

![](_images/example-threshold.png) 

{% note tip %}

If you use Outlook account and pictures in alerts aren't displayed, enable them. To do this, go the **Settings** → **General** → **Privacy and data** page and in the **External images** turn on the option **Always use the Outlook service to load images**.

{% endnote %}

{% endcut %}

{% cut "Periodic email alert" %}

![](_images/example-periodic.png) 

{% note tip %}

If you use Outlook account and pictures in alerts aren't displayed, enable them. To do this, go the **Settings** → **General** → **Privacy and data** page and in the **External images** turn on the option **Always use the Outlook service to load images**.

{% endnote %}

{% endcut %}

{% cut "Telegram alerts" %}

![](_images/example-tg.png) 

{% endcut %}

### How to manage recipient groups using Alerts page

On the **Alerts** page click on the **Recipients** field and select **+ Add new group**.

You will be redirected to the **Account** → **Recipient groups** page. 

#### To create a new group:

1. Click **New group** 

2. Select **Email group** ot **Telegram group**.

   {% list tabs %}

   - Email group

       1. Specify the group name.

       2. Select emails or add a new one.
       
          {% cut "How it looks like" %}
  
          ![](_images/email-group.png)
  
          {% endcut %} 

   - Telegram group

       1. On the opened page click **Open application**.

          {% cut "How it looks like" %}
        
          ![](_images/telegram-group.png)
        
          {% endcut %}

       2. Select a group and confirm the action.

       3. The Smelter bot will be added to the group.

    {% endlist %}

#### Actions with groups

On the **Account** → **Recipient groups** page you can enable ![](_images/toggle-switch-enabled.png) or disable ![](_images/toggle-switch-disabled.png) groups.

You also can ![](_images/edit.png) **Edit**, ![](_images/clone.png) **Duplicate** or ![](_images/delete.png) **Delete** alerts.

## Enable/disable an alert

You can enable and disable every ralert at any time. To do this:

1. Go to the **Alerts** page.

2. Near the selected alert enable or disable the option ![](_images/toggle-switch-enabled.png).

   — ![](_images/toggle-switch-enabled.png) — the alert is enabled.

   — ![](_images/toggle-switch-disabled.png) — the alert is disabled.

## Edit an alert

To edit an alert:

1. Go to the **Alerts** page.

2. Near the selected alert click ![](_images/edit.png) **Edit**.

3. Edit the desired fields.

4. Click **Save**.

## Duplicate an alert

You can create a full copy of the desired alert. To do this:

1. Go to the **Alerts** page.

2. Near the selected alert click ![](_images/clone.png) **Duplicate**.

The duplicated alert is disabled by default. To enable it, switch on the option ![](_images/toggle-switch-disabled.png) to make it look like this ![](_images/toggle-switch-enabled.png).

## Delete an alert

To delete an alert:

1. Go to the **Alerts** page.

2. Near the selected alert click ![](_images/delete.png) **Delete**.

3. Click **Yes, delete**.

<a href="contacts">
  <span class="button">Contacts</span>
</a>